AI chatbots can comprehend natural language and respond to people online who use the “live chat” feature that many organizations provide for customer service. AI chatbots are effective with the use of machine learning and can be integrated in an array of websites and applications. AI chatbots can eventually build a database of answers, in addition to pulling information from an established selection of integrated answers. As AI continues to improve, these chatbots can effectively resolve customer issues, respond to simple inquiries, improve customer service, and provide 24/7 support. All in all, these AI chatbots can help to improve customer satisfaction